FREQUENTLY ASKED QUESTION
HOW DO I PLACE AN ORDER?
Simply choose your product from the drop-down menu on the product page then click the “Add to cart!” button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number.
HOW SECURE IS MY PERSONAL INFORMATION?
The Our Store adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
When would I be receiving my things?
All things are created and transported from our office within 3 to 7 workdays from the hour of procurement. Standard transportation times, then, at that point apply. Snap the following data situated in your affirmation email to see your transportation subtleties and lead time. Conveyances might take more time for global orders because of customs guidelines inside your country. Kindly reach us: support@silverholder.com if your request hasn’t shown up inside the normal lead time.
Where is my thing?
You can see the situation with your request by getting to the following subtleties interface in your transportation affirmation email (you will get this when your item delivers). Also, you can just enter your request # in the ‘track bundles’ connection recorded in the help part of our site.
What strategies for installment do you acknowledge?
We acknowledge all significant credit and charge cards, including Visa, MasterCard.
Do you acknowledge PayPal?
YES
Do you acknowledge prepaid gift vouchers?
No, we didn’t acknowledge prepaid gift vouchers.
Do you transport universally?
At present, we are transporting locally and to the USA as it were.
Your page isn’t stacking, what’s going on?
Kindly reach us and educate us regarding the issue you are having with the goal that we can fix it as quickly as possible. or contact with us:
Call us at : +1(980)3065753
Email us at : support@silverholder.com
Do I continue getting a mistake message, what’s going on?
If it’s not too much trouble, reach us and educate us and contact with us regarding the issue you are having with the goal that we can fix it quickly.
I recently saw that I picked some unacceptable thing unintentionally, would you be able to trade my item?
If it’s not too much trouble, get in touch with us when you discover that you have made a mistake. If we get the issue before the thing goes into creation, we can roll out the improvement. Keep in mind, we endeavor to convey your item quickly so move quickly!
I recently saw that I entered some unacceptable transportation addresses. How would it be advisable for me to respond?
Kindly get in touch with us when you discover that you have made a blunder. If we get the issue before the thing ships, we can roll out the improvement. Else, we should delay until the thing is gotten back to us.
What is your return strategy?
We have a 30-days return policy, which means you have 30 days after getting your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@silverholder.com
What occurs if the thing was “Got back to Sender”?
On the off chance that your request has been recorded as “undeliverable” and got back to us, we will send the bundle to you at no extra expense
What occurs if my thing is harmed?
On the off chance that your thing has any deformities or blunders on our part, we will supplant the thing at no extra expense. The harmed item shouldn’t be returned. In case we can’t supplant the item because of stock issues, we will discount you or send you a similar thing of your decision.
What occurs if my thing is harmed after washing?
We firmly suggest perusing the washing guidelines found on the pressing slip of your item. Plans are intended to last after many right heaps of washing. Plans are not intended to last after being abused. If you accept that your item is inadequate if it’s not too much trouble, reach us.
What do I do on the off chance that I got some unacceptable item or my item as deficient?
If this occurs, we are genuinely grieved. If it’s not too much trouble, email us at support@silverholder.comand reveal to us your request number and how we screwed up. We will deal with you and cover all expenses of getting you the right item. We will send you another item and pay for your delivery to send that one back to us. We are human and do commit errors. We will make a point to address the issue quickly!
Contact us anytime
24/ 7 Days Support
Mail us at: support@silverholder.com
Phone: +1(980)3065753